Can't use Adobe stock with desktop apps that don't have Creative Cloud Libraries. Browse the Adobe Stock website, and when you find the image that you want, download it to your computer. After the image downloads, you can open it in your desktop application, even if it does not support the Creative Cloud Libraries. Images look different in a browser than in Adobe Photoshop. The color is rendered differently in browser than in Photoshop. Check what color profile Photoshop is using.
Set up a "proof setup" that sets a monitor color preview. Then, you can toggle the proof colors on or off by using the shortcut depends on your operating system for Proof Colors, which is under the View toolbar.
Adjust the brightness and contrast on your monitor, it displays color differently. Images can look different in a browser when the browser is not color managed. Sign in to your account.
Sign in. Downloading Creative Cloud apps? This article applies to non—Creative Cloud products only. For help with Creative Cloud download problems, see Troubleshoot Creative Cloud download and install issues. Just trying to find the Download link? Find the app you're interested in on the Adobe Downloads page.
Follow the troubleshooting steps in one of the following documents—whichever applies to your download:. Often, the easiest way to resolve failed downloads is to try the download again using a different browser.
For example, if you're using Internet Explorer on Windows, try Firefox. Allow pop-up windows in your browser, or add www. Also, allow third-party cookies. For instructions, see your browser's documentation. When prompted to Open or Save the downloaded file, select the option to save it. Then double-click the file to open it after it has downloaded completely. If you encounter a specific error number or message, search the Adobe support website for the text or error number for a solution.
If the temporary Internet file cache is too small to contain the file as it downloads, the download fails. Many factors, such as connection type and network traffic, affect download speed. The following table provides estimated download times for different file sizes at typical connection speeds.
For faster downloads, avoid peak hours 9am to 6pm Eastern time. Demand for downloads can also be high the first week after a product release. Some products—typically applications that are about 1 GB or larger—require that you have a broadband Internet connection for download. Note: When you order a product, look below or to the right of the Delivery Method pop-up menu for the file size and estimated download time. Note: The estimates in this table assume ideal network conditions. Your actual download time can be longer.
If you are having trouble downloading Captivate 8 or any product using Internet Explorer 11 in Windows 8 or 7, you can fix it by adding www. Follow the steps below:. Click the wheel-shaped Tools icon at the upper-right corner of the browser and then click Compatibility View settings. Go back to the trial download page, reload the page press F5 or click the Refresh icon , and click Download. Visit the Adobe community forums to see if other users are experiencing similar download and installation problems.
Visit the Downloading, Installing, Setting Up forum or find the forum for your product. Try posting your problem on the forums for interactive troubleshooting. Note: When posting on forums, include your operating system and your product's version number in your message. Legal Notices Online Privacy Policy. Troubleshoot download problems Search. All Apps User Guide. Select an article: Select an article:. Having trouble downloading non—Creative Cloud Adobe products?
Try these solutions to resolve common browser, system, and connectivity problems that can interfere with successful downloads of non—Creative Cloud products. Try this first. Follow the troubleshooting steps in one of the following documents—whichever applies to your download: Can't download a non—Creative Cloud purchased product?
See Troubleshoot Akamai Download Manager downloads. Can't download a trial that uses Akamai Download Manager? Includes Acrobat X Pro.
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