Since you're still getting the message, I recommend reaching out to our phone support. They can use the screen sharing tool to conduct further investigation.
Follow the steps below on how to get in touch with them:. That should point you to the right direction. Keep me posted on how it goes or if you have other QBO questions. I'm always here to help you more. I can help with getting you past the blank screen.
This error is normally caused by a cache issue with the application. Here's how you can clear the cache:. For additional information and steps on troubleshooting the application, I recommend this article: QuickBooks App for Windows and Mac: General support.
It's my priority you're able to access the app, so please feel free to drop by and update me on how it goes. Have a good one. Enter a search word. Turn off suggestions.
Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for. Did you mean:. Connect with and learn from others in the QuickBooks Community. Join now. Level 1. How to download the quickbooks app for windows on my computer Where do I locate the link to download on the quickbooks site? Labels: QuickBooks Online. Reply Join the conversation.
Best answer October 15, Best Answers. Let me know if you have further questions. Level 2. From what I'm reading there is no way to retrieve all of your data and bring it into QBD anymore without the use of a third party paid app. The paid converter app has a limitation. You will need purchasing another 3rd party service to migrate QBO data with multi currency. I agree. Anyone figure this out yet? I have never had so many problems with a program before.
Wish I had never transferred from my original desktop version. Thanks for joining this thread, Bajasur. Also, please know that things will look different after you export your data.
In case you want to convert the file now, I'd be glad to provide you the actions to be taken in converting a QuickBooks Online file to QuickBooks Desktop. All you have to do is purchase the QBDT version that will suit your needs and then install it on your device. Once done, you can now start export data. Beforehand, know that there are limitations when you convert your file , including the attachments, audit trail, and recurring transactions. If you're unable to export your data, pulling the direct URLs from Chrome to Internet Explorer will route you to the correct page.
For additional reference on how you can navigate the desktop version, I also suggest visiting the following article: Get QuickBooks Desktop user guides. This lets you see all the topics on how to efficiently manage your income, expenses, inventory, and your desktop company file.
Feel free to post back again if you have other questions about the conversion process or any QuickBooks related. Have a nice day! Good day, stabornc. I'm here to help ensure you're able to export your data from QuickBooks Online to the desktop version. Missing options in QuickBooks Online are usually the result of outdated or corrupt cache files in your web browser. Not to worry, you can clear them in just a few easy steps. We can press the F5 key on your keyboard to refresh the page.
If you're still getting the same result, we can do some of the basic troubleshooting steps. You can use these shortcut keys depending on the browser you're using:.
Once signed in, export your data from there. You'll find a brief video to serve as your visual reference as well as a link to download and install QuickBooks Desktop. It contains steps from adding customers down to setting up your sales tax. Let me know how the result of this troubleshooting in the comment below. I want to make sure you're able to export your file. I'll be around to help if you need additional assistance.
Have a good one. Is there a way to do this without my having to go into every single item and save or print the PDF copies of records? It will take me weeks to do that one by one.
I'm hoping there is some area in the back end of the system where attachments live and I can batch save or print from there? Thank you. Let me share an alternative solution to help migrate the attachments to the desktop version.
You're correct, we're unable to convert the attachments. You'll have to go into every single item and manually attach it to the transaction. Let's set up the security settings in Internet Explorer. Here's how: Right-click the Internet Explorer icon. Select Run as administrator. Go to the Tools icon, then Internet Options.
Select Security , then Trusted sites. Click Sites. Make sure Require server verification https: for all sites in this zone is unchecked. Close the Trusted Sites window. Make sure Enable Protected Mode is unchecked. Select Apply , then Okay. Leave Internet Explorer open.
If you have more questions, just let me know. I'm always happy to help. I don't like QBO! QuickBooks Team. Let me provide some basic troubleshooting steps to fix this issue. Here's how: Select Help? Click the Contact Us button. Hit Let's talk. Select Get a callback. You can comment below if you need anything. I'm here to help. ReymondO WHO are you talking to? You're in the wrong conversation.
Level You may try the steps. Bret Caron. This function is now completely broken. First, it forces you to login in Internet Explorer Second, there is no way to open the Setting Gear icon.
There are 2 options: 1. Utilize the 3rd party tool to self migrate i. Purchase a 3rd party migration service. So their solution is pay for 3rd party software?!? Sign in for the best experience. Save time by scheduling and paying bills in QuickBooks. QuickBooks automatically marks the bill paid and notifies you once the money is sent. Gain financial flexibility by paying vendors from a card or bank transfer, then having the money sent via physical check or bank transfer.
Save time by automating bill entries using the QuickBooks Desktop mobile app. Just photograph, import, and review. Have your vendors send email invoices directly to QuickBooks, which will automatically draft bill transactions for your review. Stay organized by attaching files to bill transactions for simplified audit trails. Attach documents to transactions faster by directly uploading them via the QuickBooks Desktop mobile app. You can even attach multiple documents at once.
Eliminate the need to store physical documents and stay organized. Maintain professional and consistent communications by emailing customizable bill payment stubs to your vendors.
Save time by immediately emailing bill payment stubs to one or multiple vendors at once. Easily edit your logo, formatting, balance-paid-to date, and other required billing information, all from within QuickBooks. System and browser requirements. Installation is easy, and you get notified when there are new features to access.
There's no action required if you don't want to try the new features that are released. Your subscription will auto-renew with the credit card on file so there is no service interruption. If you purchased Desktop Pro Plus via retail, make sure to add your credit card on file for uninterrupted service. This is not a cloud-based product. Your data is accessible even after the subscription ends. If you cancel your subscription, you will no longer have access to the software, but you'll be able to open your company files on a machine with an active license.
If your subscription expires and is reactivated, you will be able to reopen your data files. We recommend exporting any relevant information or reports prior to subscription cancellation.
Login using your QuickBooks username and password. For more information on how to upload receipts using the receipt management tool, click here.
You can choose to add one of two completely integrated payroll options to QuickBooks Desktop. There's no separate software to buy, no new user interface to learn—it's all right in QuickBooks. It simplifies payroll tax filing and payments, and lets you easily prepare, file, and send W-2s and s.
There's no lump-sum payroll tax bills because your taxes are captured with each payroll run. Assisted Payroll comes with free next-day direct deposit. QuickBooks Desktop for Windows is updating its product lineup. The changes to our lineup include:. Offer may not be combined with any other QuickBooks offers. Limit 5 per customer. To cancel your subscription, call Subscription plans require Internet access, product registration, and an Intuit account. Promotion available for a limited time.
Discount applies to the first 6 months of service. After 7 months, you will automatically be charged at the then current rate for your QuickBooks Desktop Enhanced Payroll subscription.
For the Enhanced Payroll annual billing plan: Discount applies to the first year of service. After the first year of service, you will automatically be charged at the then current rate for your QuickBooks Desktop Enhanced Payroll subscription. Terms, conditions, features, service and support options are subject to change without notice. Requires initial setup.
Entire PC is limited to GB total storage which includes all 45 days of backup you have stored. Data encrypted using AES bit encryption. Requires internet access for backup, restore and setup changes and comes bundled in with QuickBooks Pro Plus, Premier Plus, or Enterprise subscription.
Not available to QuickBooks Online users. Not intended as a file transfer, remote access solution for your QuickBooks file. Hours exclude occasional downtime due to system and server maintenance, company events, observed U.
Holidays and events beyond our control. Subject to change at any time without notice. Holidays, and events beyond our control. Access to messaging with live experts or call back support requires a QuickBooks Care Plan, and an internet connection.
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